HyperMail assists our clients to collect and maintain data on their customers, patrons or constituents based on federal guidelines under CAN-SPAM laws and our own service provider's AUP (accepted use policies).  Typically the information we collect on behalf of our clients includes an individual's electronic mail address, more often referred to as an email address.  Occasionally, we will have clients ask for more detailed data (example: a zip code, gender or age range).  Any data collected by HyperMail on behalf of our clients is never sold or leased to a third party.  Data collected is presumed to be the property of our clients, unless or until, any agreement between HyperMail and a client is not met. 

Our collection methods may include, but are not limited to, having recipients fill out a paper form that is then deposited into a receptacle, often referred to as a "fish bowl" method.  Our data collection methods also include the client or their end recipient entering the data into an electronic form on HyperMail's site, the client's site or another site as warranted.  Data collected will always include the end recipient's email address as a mandatory field. At this point in the process of data collection the recipient has effectively optioned into the client's list once.  Due to the high volume of SPAM/UCE or otherwise unwanted email and the potential an end recipient's email address has somehow been provided to HyperMail by mistake it is necessary to ask the end recipient again if they wish to receive messaging from any given client.  This second step is often referred to as double opt-in and has become the standard of practice for most companies sending commercial email.   Most service providers, including HyperMail's, now request or demand the end user be asked a second time "double opt-in" to be included on a commercial distribution list.  To fulfill this requirement by our service provider's AUP we will send each new email recipient an initial message asking them to be certain they wish to receive email from HyperMail on behalf of our client.

HyperMail has maintained a large number of data including email addresses on behalf of our client's for many years before some of the current laws, guidelines or regulations listed above were enacted.  It is possible, if you are an end user "recipient", that our company may have had your email address in our records or on a list prior to the laws, guidelines or regulations listed above.  Our delivery software dynamically creates a removal link at the bottom of every message sent where any and all recipients can click on that link to be removed immediately in one step or one click of the mouse.  If you have received a message by mistake, for any reason, on behalf of HyperMail and our clients we sincerely apologize and ask that you click the "remove" link at the bottom of the message you received in error. If you have any questions, problems or complaints please feel free to contact us via our web site or call 713.344.1721.  Thank you.